MikroTik & Network Setup4 min read

    MikroTik Setup Guide

    Connect your MikroTik router to Jasiyo in 4 steps. You paste one command — Jasiyo does the rest.

    The whole setup happens inside Jasiyo at Routers → Add Router. Keep WinBox open alongside it. There is nothing to download and no files to move around.

    Overview — 4 steps

    1

    Name

    Name the router and, if you like, assign it to a site.

    2

    Scan

    Paste one command into WinBox. The router reports its current setup back to Jasiyo. Nothing is changed.

    3

    Configure

    Jasiyo pre-fills everything from the scan. Confirm the ports and networks, or adjust them.

    4

    Go live

    Click through and watch. The router sets itself up and appears online on your dashboard.

    Before you start

    • A MikroTik router running RouterOS 7 (RouterOS 6 devices already in service are still supported)
    • WinBox on your laptop, connected to the router's LAN port
    • A Jasiyo account — go to Routers → Add Router to begin
    • For a brand-new router: reset it first via System → Reset Configuration with "No Default Configuration" ticked
    • The internet cable from your upstream provider plugged into ether1
    Your router must have working internet before you begin. Both the scan and the setup need it, and without it they will simply time out.

    Step 1 — Name your router

    Go to Routers → Add Router and enter a name you will recognise — for example Nairobi Main or Site B. You can also assign it to a site, which is useful once you run more than one location. Click Continue.

    Step 2 — Scan your router

    Jasiyo shows you one command. Open WinBox → New Terminal, paste it, and press Enter. The router reads its own configuration and reports back. Nothing on your router is changed by the scan.

    It takes about 10 seconds. When it finishes, the page moves itself on to Step 3 with everything pre-filled. If it doesn't, check that you pasted the whole command and that the internet cable is in ether1.

    What Jasiyo learns from the scan:

    • →Your router model and RouterOS version
    • →Which ports have a cable plugged in, and which one is your internet uplink
    • →Whether you already run PPPoE or a hotspot — if so, Jasiyo leaves them alone
    • →Which IP ranges are already in use, so the ones it suggests won't clash

    Step 3 — Confirm the setup

    Jasiyo fills this page in for you from the scan. In most cases you can read it over and continue without changing anything.

    One of two paths, chosen for you:

    Fresh setup

    Nothing was found running on the router. Jasiyo sets up your network, PPPoE and hotspot from scratch.

    Live network

    You already run PPPoE or a hotspot. Jasiyo connects to what you have and leaves your network untouched — your customers stay online throughout.

    Your internet connection:

    Automatic (DHCP)

    Your upstream modem or fibre box hands out an address by itself. This is the common case, and the scan detects it.

    Static IP

    Your provider gave you a fixed address. Enter the IP, gateway and DNS they gave you.

    Your ports (fresh setup only):

    Ports with a cable in them show a green dot, and your internet port is already selected. Give each of the rest a role:

    RoleWhat it means
    WANYour internet uplink — the modem or fibre box plugs in here
    Hotspot + PPPoECustomer ports — serves both your hotspot customers and your PPPoE customers
    SkipLeave this port alone

    Network names and IP ranges are worked out for you and picked so they don't clash with anything already on the router. You can change them before continuing, but you rarely need to.

    Step 4 — Go live

    There is nothing more to paste. Your router picks the job up on its own within about 15 seconds and sets itself up, and you watch each stage tick off on the page as it happens. The whole thing takes a minute or two.

    If a stage sits for a while, the page tells you what to check rather than leaving you with a spinner. And if the router never picks the job up, a manual command is offered as a fallback.
    On a fresh setup the router's own address changes from the MikroTik default. If WinBox disconnects near the end, that is expected — reconnect using the new address shown on the summary at the end of setup.

    Check it worked

    Go to Routers in Jasiyo. Within about half a minute the router should show Online with a green dot.

    Online means you are done. From here you manage everything from Jasiyo — add customers, change speeds, suspend and reactivate accounts — without opening WinBox again.

    If something goes wrong

    The scan never completes

    • 1.Check you pasted the whole command — terminals sometimes cut off a long line.
    • 2.Check the internet cable is in ether1 and your upstream modem is on.
    • 3.If your upstream provider blocks outbound HTTPS, the router can't reach Jasiyo. Ask them to open it.

    The router never goes online

    • 1.Give it a minute — the router checks in on its own and can take a moment.
    • 2.Confirm the router still has internet on its WAN port.
    • 3.Use the manual command offered on the last step as a fallback.

    WinBox disconnected during setup

    • 1.This is normal on a fresh setup — the router's address changes.
    • 2.Reconnect to the new address shown on the summary at the end of setup.
    • 3.In WinBox you can also connect by MAC address instead of IP.

    Hotspot customers aren't seeing the payment page

    • 1.Confirm the router shows Online in Jasiyo first — everything else depends on that.
    • 2.Check the customer is actually getting an address from the router.
    • 3.If it still doesn't appear, message us on WhatsApp — we can look at the router from our side.

    PPPoE customers can't connect

    • 1.Customers have to be added in Jasiyo first — setup prepares the router, but each customer's login is created when you add them.
    • 2.Check the customer's own device is set to dial PPPoE with the username and password Jasiyo issued.

    Still having trouble?

    Our support team can help you via WhatsApp.

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