Invoices Management
Manage invoices in Jasiyo — view, filter by status, mark as paid, waive, cancel, and download.
Jasiyo generates invoices for your ISP customers automatically when subscriptions are created or renewed. You can view, filter, and manage all invoices from the Invoices page in your dashboard.
Invoice statuses
Invoice has been issued but payment has not yet been received.
Payment has been received and matched to this invoice.
Invoice was not paid by the due date. The customer may be suspended.
Invoice has been written off — no payment required. Used for goodwill gestures, errors, or grace periods.
Invoice was cancelled before payment. No longer tracked as an outstanding amount.
Invoice actions
From the Invoices page you can:
- Filter by statusView only Pending, Overdue, Paid, etc. using the status filter tabs.
- SearchSearch by customer name, invoice number, or amount.
- Mark as paidManually mark an invoice as paid (for cash payments or offline collections).
- WaiveWrite off the invoice — see the section below.
- CancelCancel an invoice that was raised in error.
- DownloadDownload invoice as PDF for sending to customers.
Waiving an invoice
Waiving means you're writing off the invoice — the customer doesn't need to pay it. This is different from cancelling (which is for invoices raised in error). Use waive for:
- → Goodwill gestures for long-standing customers
- → Service outage compensation
- → Partial months where the customer had connectivity issues