Invite & Manage Staff
Add team members to your Jasiyo account, assign roles, control access levels, and manage your team.
Inviting a staff member
Go to Staff Management
In your ISP dashboard, go to Settings → Staff or click Team in the sidebar.
Click Invite Staff
Click Invite Staff Member and enter their email address.
Select a role
Choose the role that matches their job function — Admin for full access, Support for customer management only, or a custom role you've configured.
Send invitation
Click Send Invite. The staff member receives an email with a link to create their account. Once they sign up, they'll have access to your ISP dashboard with the permissions defined by their role.
Assigning roles
Jasiyo has two default roles:
Full access to all features — customers, payments, routers, plans, settings, and staff management. Assign to trusted team members or business partners.
Can view and manage customers (add, edit, reactivate, suspend) and view transactions. Cannot access payments configuration, router setup, or staff management.
See the Roles & Permissions guide for creating custom roles with granular permissions.
Managing existing staff
From the Staff page you can:
- → View all staff members and their current roles
- → Change a staff member's role at any time — takes effect immediately
- → Resend an invitation if the email wasn't received
- → See when each staff member last logged in
Removing staff
To remove a staff member, open their row on the Staff page and click Remove. Their account is deactivated immediately — they will be logged out and unable to sign in again. Their historical actions (customer changes, notes) are preserved in the audit log.