Router monitoring and alerts

    Knowing a site is down before the first phone call is most of the job.

    ✓ Per-router uptime✓ Offline alerts by SMS✓ Connected device checks✓ Captive portal health

    What is watched

    Every router on your account reports its state, so the dashboard answers the question you actually have at 7pm on a Friday: is this site up, and if not, since when.

    • Uptime and reachability per router, with the time it was last seen.
    • Connected devices, so you can tell a router that is up with nothing behind it from one that is genuinely serving customers.
    • Captive portal health, which is a separate question from whether the router is online — a reachable router can still be serving a login page that no longer works.

    Alerts you do not have to be looking at

    A dashboard only helps if someone is watching it. When a router goes offline you get an SMS, which is the one channel a field technician reliably sees.

    Why portal health is separate

    On a hotspot network the most expensive failure is not a dead router — it is a live router showing a broken or stock login page, because customers connect, see nothing they can pay on, and leave without a complaint. That is invisible on an uptime check, so it is monitored on its own.

    Common questions

    Do I need a public IP or port forwarding to monitor my routers?
    No. Monitoring works on ordinary connections, including routers behind CGNAT, with no static public IP and no inbound firewall rule to open.
    How many routers can I monitor?
    As many as you run. There is no per-router or per-site licence on any plan — billing is per active customer or a share of hotspot revenue, not per device.
    Will it tell me why a router went offline?
    It tells you that it did, and when it was last reachable. The cause is usually power or the upstream link, and the time it dropped is normally what identifies which.

    See it on your own network

    Seven days free, on the MikroTik routers you already run, with your own customers.