Switching to Jasiyo

    Move your ISP billing system without rebuilding your network

    Already running PPPoE or hotspot customers on another billing system? Bring them over with their usernames and passwords, keep your MikroTik exactly as it is, and try the whole thing free for 7 days before you commit.

    ✓ 7 days free✓ Self-setup is free✓ Move one site at a time

    The switch people actually dread

    Re-typing every subscriber, reconfiguring a router that already works, and a night of downtime explaining itself to customers. None of that is how this goes.

    Your router keeps its configuration

    Onboarding a live router installs the billing agent. Your bridges, wireless, addressing and WAN stay as they are.

    PPPoE customers keep their logins

    Username and password stay exactly the same — the password sits in the customer's own router at home. Jasiyo reads both off your MikroTik.

    Hotspot customers have nothing to move

    They have no username or password. Jasiyo knows a hotspot customer by the phone number they pay from, so they appear on their first purchase.

    Or straight from a spreadsheet

    Not on MikroTik? Import from CSV. The template matches your headers by name, so column order does not matter.

    How the move works

    Four steps, one site at a time

    Move a single router first. Confirm it behaves. Then bring the rest across.

    1

    Add your router

    Create your account and connect the MikroTik you already run. Jasiyo detects the PPPoE and hotspot servers on it and installs the agent only, leaving your existing setup alone.

    2

    Bring your plans over

    Import your existing MikroTik profiles as Jasiyo plans, or create plans with your own names, speeds and prices.

    3

    Add your PPPoE customers

    Add each one with the username and password they already use, and put them on a plan. More than 30? Send us the list and we move them for you. Hotspot customers need nothing — they arrive on their first payment.

    4

    Connect how you get paid

    M-Pesa Paybill, Till or bank, PayHero, Paystack, or ioTec for MTN and Airtel money in Uganda. From then on, payments reconcile and renew on their own.

    Want the detail first? Read the import guide →

    What comes across, and what doesn't

    Worth knowing before you start, rather than halfway through.

    Comes across

    • PPPoE customers, with their exact usernames and passwords
    • Static IP customers, via CSV
    • Your plans, imported from your MikroTik profiles
    • Customer phone numbers, M-Pesa account numbers and expiry dates
    • Your router, exactly as it is configured today

    Stays behind

    • Hotspot usernames and passwords — hotspot customers do not have any
    • Old invoices and payment history — those stay in your current system; Jasiyo starts its records from your first payment on Jasiyo
    • Your old system's reports and dashboards
    • Anything you do not import — you choose what comes across and what gets left behind

    What switching costs you

    7 days free

    Run real customers and real payments through Jasiyo before you pay anything.

    Free to set up yourself

    Follow the guided steps and import your data at no cost. Assisted setup by our team is an optional one-time KSh 500.

    Then KSh 25 or 3%

    KSh 25 per PPPoE customer per month, or 3% of hotspot revenue, with a single KSh 1,000 monthly minimum across your account.

    Questions ISPs ask before moving

    Will my customers go offline while I switch?
    Onboarding a router that is already serving customers installs the billing agent only — it does not rebuild bridges, change wireless settings, or touch your WAN, so existing sessions keep running. The one thing to get right is how your Jasiyo plans map to the MikroTik profiles your customers are already on: if a plan reuses an existing profile name, pushing it will change that profile's speed for everyone on it. Set your plans up before you push them, or ask our team to check the mapping with you.
    Can I run Jasiyo alongside my current system first?
    Yes. The 7-day free trial exists for exactly this. Connect one router, import a handful of customers, take a real M-Pesa payment, and see the whole cycle work before you move everything across.
    What does switching cost?
    The 7-day trial is free, and setting up yourself is free. After the trial it is KSh 25 per PPPoE customer per month, or 3% of hotspot revenue, with a single KSh 1,000 monthly minimum across your whole account. If our team sets you up or moves your customers for you, a one-time onboarding fee of KSh 500 applies.
    I have customers on several routers and sites. Can they all move?
    Yes. One Jasiyo account covers every router you run, and there is no per-router or per-site licence. Add them one at a time — many ISPs move a single site first, confirm it behaves, then bring the rest across.
    Do I need Daraja API credentials from Safaricom?
    No. Jasiyo can collect to your existing Paybill, Till or bank account without Daraja API access, so a switch is not held up waiting on Safaricom paperwork. If you already have Daraja credentials, you can use those instead.
    Do my customers need new usernames and passwords?
    PPPoE and static customers keep theirs. The PPPoE password lives in the customer's own router at home, so it must stay the same — Jasiyo takes it off your MikroTik unchanged. Hotspot customers have no username or password at all; they are known by the phone number they pay from.
    How do I get my PPPoE customers in?
    Add them yourself with the username and password each already uses. If you have more than 30, send us your list and our team moves them for you and maps each one to the right plan. That is our assisted setup, so the one-time KSh 500 onboarding fee applies.
    What happens to hotspot codes my customers already bought?
    Codes from your old system keep working until they expire, because they live on the router. New purchases are issued and tracked by Jasiyo from the moment you switch.
    What if my customers are not on a MikroTik?
    Customer data still imports by CSV, so your subscriber list, phone numbers and expiry dates come across. Jasiyo controls PPPoE and hotspot access through MikroTik routers, so a MikroTik is what the access control side runs on.
    Will you help me move?
    Yes. Tell us what you are moving from and how many customers you have, and our team goes through it with you. Assisted setup, including moving your customers, is a one-time KSh 500.

    Try it on one router first

    Connect a router you already run, import a few customers, and take a real M-Pesa payment. If it does not convince you, you have lost nothing.

    Moving more than one site? Tell us what you are on today →