Billing & Subscription
Understand Jasiyo's pricing model, how customers are counted, and how your platform subscription is managed.
Pricing model
PPPoE / Static IP
KSh 25 per PPPoE or Static IP customer per month. One flat rate at every size — there are no volume tiers.
Hotspot
3% of the hotspot revenue collected through the platform that month.
Monthly minimum
KSh 1,000/month. This is a single account-wide floor, not one per service. If you run both PPPoE and hotspot, your two usage figures are added together and you pay whichever is higher — the total or the minimum.
Onboarding
A one-time KSh 500 onboarding fee applies if you ask us to set your first router up for you. Choosing "I'll set it up myself" is free — you go straight into the dashboard with no onboarding charge.
How customers are counted
The PPPoE half of your bill counts every PPPoE and Static IP customer on your account at the moment the billing run happens, whatever their subscription status. An expired or suspended customer still counts, because the record, its bandwidth profile, and its MikroTik configuration are all still being managed for you.
If you no longer serve a customer, delete the record rather than leaving it suspended. Suspending stops their internet; it does not remove them from your count.
The hotspot half is counted differently — it is a straight 3% of the hotspot payments that actually completed through the platform during the period, so a quiet month costs you nothing beyond the monthly minimum.
Free trial
All new Jasiyo accounts start with a 7-day free trial, with the full feature set and no card required.
One step comes before the dashboard: finish onboarding. Either pay the one-time KSh 500 setup fee and we configure your first router with you, or choose to set it up yourself and go through free. Until one of those is done, a trial account cannot add routers, customers, or transactions.
At the end of the trial you activate a paid subscription to continue. You'll get email and dashboard reminders as the trial nears its end.
Billing cycle
Jasiyo bills monthly. Your invoice is generated at the end of each billing period, for the month just finished, and is due on the day it is issued — there is no grace period. Your billing date stays fixed to the day your period ends, so paying early or late does not shift it. Payment is collected via M-Pesa to Jasiyo's Paybill (4565991).
You can view your current bill, billing history, and billable customer count under Billing Overview in your dashboard sidebar. Each invoice shows how its amount was reached — your customer count times the per-customer rate, the hotspot percentage, or the monthly minimum where that was higher.
If your account is suspended
If your Jasiyo subscription is not renewed, your account is suspended. Customers who are already connected stay connected — your MikroTik routers keep running on their own. Everything Jasiyo does for you stops, though: your dashboard is locked, your captive portal shows no plans, and new hotspot and PPPoE payments are refused rather than collected. Automatic renewals do not run.
To reactivate, pay the outstanding invoice via M-Pesa to Paybill 4565991 and contact Jasiyo support to confirm reactivation.